OUR SERVICE / Terms and Conditions

Terms and Conditions

Acceptance of Terms and Conditions
Please read the terms and conditions before placing your order. When you place an order with MaLux Hungarian Food and Wine you are deemed to have accepted the terms and conditions.

Order Acceptance
MaLux Hungarian Food and Wine reserves the right to decline any order without explanation.

Customer Order Cancellation
Orders may be cancelled and returned within 14 days of receipt of order providing the products are unopened and intact and accompanied with any documentation that were part of the delivery. In this case you must notify us in writing and return the product(s) at your expense. The full cost of the goods will be refunded within 30 days of receiving your note of cancellation.

Prices are shown in UK Pounds Sterling and are valid at the date of website posting. Prices may be changed with out notice. All of our prices include VAT. VAT is charged at the current rate.
Wholesale prices on application.

Product Availability
All products are offered subject to availability. It is possible that products ordered may go out of stock between placing an order and it being prepared for delivery.

Where a product is unavailable we may offer a replacement (of the same or greater value) at no extra cost, or make alternative arrangements agreeable to you. As a last resort we reserve the right to cancel your order and issue a full refund.

We cannot guarantee the availability of specific vintages.

Apart from the fine wines or Toakji Aszus, where vintages can make a vast difference to the value of a particular bottle, we stock a great many wines which we order continuously from one year to the next. These wines tend to have comparitively little vintage variation and remain essentially the same (both in style and price) over the course of several years. Accordingly, the vintages of these regular lines can change without warning and, while we try to keep the site as up-to-date as possible, we cannot guarantee the availability of specific vintages. We will endeavour to notify you before we send out your order if the vintage requested is unavailable, but should you receive the incorrect vintage please e-mail or call us 020 8440 4488.

If the wine you want is out of stock or you require more bottles than we have in stock depending on the wine, we can often order additional quantities for delivery within 10 days. 

Age Restrictions
It is against the law to sell or supply intoxicating substances to persons under 18 years of age in the UK. By placing an order you confirm that you are at least 18 years old. If our couriers are in doubt of the age of the recipient of an order they will request some form of ID. In the event that this is not satisfied they are not permitted to leave the wine.

Privacy Statement
We are one hundred percent committed to protecting your privacy. Any customer information held is only for internal purposes and is not revealed to any third party under any circumstances. We will contact you to inform you about new products, recipes, newsletters and pertinent information that you may be interested in. We will only contact you if you have given us your consent and you have the opportunity to refuse at any time to receive e-mails from us in the future.